Reference

Our Terms and Conditions at radheexchange

These terms form the binding agreement between you and radheexchange when you open an account and use our lobby, wallet, or any service on radheexchange.club.

Binding on account creationJurisdiction-dependent accessUPI, Paytm, PhonePe wallet rules applyUpdated when material changes occurGoverned by applicable Indian law
radheexchange Our Terms and Conditions at radheexchange
TERMS CONTACT PATHS

Reach Us About These Terms

If any part of this agreement raises a question for you, our support team is reachable through the channels below.

Live Chat Open the chat widget from any page on radheexchange.club to ask about a specific clause, flag a concern with your account terms, or request a written summary of how a rule applies to you.
Email Support Send a detailed query to our support address for terms-related matters that need a written record. We retain all correspondence in line with our data retention schedule set out in these terms.
Help Centre Our Help Centre on radheexchange.club hosts a searchable index of every policy clause with plain-language notes. Check there first — many terms questions are answered without needing to contact us directly.
HOW WE UPHOLD THESE TERMS

Our Commitments Under This Agreement

These six areas explain how radheexchange operationalises the terms you have agreed to — from how we store your data to how you can request changes to your account standing.

Data Handling

We collect only the data needed to operate your account and process payments through UPI, Paytm, and PhonePe. Your data is stored on encrypted servers and is never sold to third parties under any circumstance described in these terms.

Cookie Policy

Our site uses session and preference cookies to keep your lobby state and language settings intact. You can manage cookie permissions through your browser settings; disabling certain cookies may limit how some pages function for you.

Account Security

Two-factor authentication is available for every account on radheexchange.club. If we detect unusual login activity, your account is flagged for verification before any withdrawal via PhonePe or Paytm is processed, in line with clause 7 of these terms.

Data Retention

Account records, transaction logs covering UPI and other payment methods, and communication history are retained for the period required under applicable Indian financial regulations. You can request a summary of the data we hold about you at any time.

Terms Change Notice

When we update these terms materially, we send a notification to your registered email and post a dated changelog on radheexchange.club. Continuing to use the platform after the effective date means you have accepted the revised terms.

Requesting Amendments

If you believe a term has been applied to your account incorrectly, you can raise a formal dispute through our email channel. We will review the case against the version of the terms in force at the time of the event you are disputing.

Common Questions About Our Terms

The answers below address the clauses our account holders ask about most often. If your question is not covered here, reach out via live chat or email and we will point you to the exact clause that applies.

These terms become binding the moment you complete account registration on radheexchange.club. By submitting the registration form, you confirm you have read and accepted every clause that applies where local law permits.

No. We are required under this agreement to notify you of any material change via your registered email and a dated notice on the site. Changes take effect on the date stated in that notice, giving you time to review before they apply.

Clauses covering wallet activity apply to all payment methods including UPI, Paytm, and PhonePe. They set minimum and maximum transaction thresholds, processing timelines, and the conditions under which a transaction may be held for verification.

After account closure, we retain your transaction records and identity verification data for the period required by applicable Indian financial regulations. You can request a copy of the retained data by contacting our support team in writing.

Send a written dispute to our email support channel, quoting the clause number and the date of the event. We will review the matter against the terms version in force at that time and respond within five business days.

Where a specific clause cannot be enforced under the law that applies in your state or territory, that portion is severed from the agreement. The remaining clauses continue to apply in full, and access depends on whether local law permits it.

Open live chat on radheexchange.club and quote the clause number or topic. Our team can walk you through what the clause means in practical terms for your account, deposits, or withdrawal conditions without altering the legal text.