Reference

Legal terms for your India account

The legal page sets out how your account terms, privacy choices, cookie use, payment records and eligibility checks work before you open your account.

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Your legal position before account access

radheexchange Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

Our legal notice explains the terms that apply when you create, access or maintain an account with radheexchange. Access is not universal across India; it depends on local law and is available where local law permits. We may ask for identity checks, contact details and payment

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references so the account record matches the person using it. UPI, Paytm, PhonePe and Google Pay entries are treated as account records, not as public data. If a transaction, withdrawal or account action is questioned, we use these records to trace timing, source, approval status and
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related support contact. We may restrict or close access where the law, a payment partner requirement or a security concern requires it. Nothing on this page replaces legal advice for your own situation.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT ROUTES

Help routes for legal requests

If you need a copy of terms, want to question an account action or need a privacy-related change, contact us through the route that fits the request.

Account policy help Email us with your registered mobile number, the policy subject and the date of the account action. We match your message to the account record before we share or amend legal data.

Payment record queries For UPI, Paytm, PhonePe or Google Pay questions, send the transaction reference, amount, time and account name. We use those details to trace the legal record behind the wallet entry.

Identity and access requests When you ask for access changes, name updates or account closure, we first confirm that the request comes from you. This protects the account file before any legal record is altered.

RECORD CARE

How we handle your legal record

Legal handling is part of how we run accounts, payments and support. We collect only the data needed to operate your account, meet legal duties, trace disputes and protect access.

Data handling

We collect account, device, payment and communication data for account operation, fraud checks, legal duties and dispute handling. When extra data is needed, we explain why before asking you to send it.

Cookie use

Cookies help us keep your session active, remember device signals and detect unusual account access. You can manage browser settings, but some legal and security checks may need cookies to work.

Account security

We check login signals, payment references and support requests against your account record. If activity looks unusual, we may pause access while we confirm that the request is really from you.

Record retention

We keep legal, payment and account records for the period needed to meet law, tax, dispute and security needs. After that, data is deleted, anonymised or kept only where required.

Corrections and changes

You can ask us to correct contact details, spelling errors or outdated account data. We may request proof before making a change, especially where payment records or identity checks are involved.

Legal requests

If a lawful authority asks for account records, we respond only within the request scope. We keep an internal record of what was shared and why it was required.

Answers on account legal rights

These questions cover the legal choices you can make around your account, data, payments and access. They also explain what we can change, what we must keep and when local law may affect availability. If your question is tied to a specific account action, contact us with the account reference so we can check the record.

You can read the account terms on this legal page and linked policy pages before opening your account. If a term changes, we aim to show the updated wording before it affects your access.

Yes. Access and eligibility depend on local law and are available where local law permits. If your location or legal status does not allow access, we may restrict account use.

We may keep account details, contact records, device signals, login history, payment references and support messages. These records help us verify requests, trace disputes and meet legal duties.

Yes, you can ask us to correct inaccurate account data. We may ask for proof before changing details tied to identity, payment records or prior account actions.

We use UPI, Paytm and PhonePe references to match payments to your account, trace disputes and meet record duties. We do not display these payment records publicly.

You can request closure through support after we verify that the request comes from you. Some legal or payment records may still be kept for required retention periods.

Send your concern through the legal support route with your registered contact, account reference and a clear subject. We use those details to locate the record and respond properly.

Legal terms for your India account

Help routes for legal requests

How we handle your legal record

Data handling

Cookie use

Account security

Record retention

Corrections and changes

Legal requests

Answers on account legal rights

01 Where can I read the account terms?

02 Does access depend on where I live in India?

03 What data do you keep for legal reasons?

04 Can I ask for my data to be corrected?

05 How are UPI, Paytm and PhonePe records used?

06 Can I request account closure?

07 Who should I contact about a legal concern?

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